Services - KAUP product service
Forklift truck attachments, stationary equipment for material handling and container spreaders from KAUP are known for their ease of use. Because the user-oriented design makes it possible for it to fulfil its intended use for years.
That notwithstanding, it is normal that even KAUP products are subject to more or less heavy wear, depending on use. That can lead to delays in normal operations and even to breakdowns.
In order, however, to keep the downtime of an attachment, a stationary equipment for material handling or a container spreader as short as possible in this case, there is the qualified customer service from KAUP.
Because, it doesn't matter whether it is replacement parts for an attachment, professional technicians for repair and maintenance, training for regular care or continual maintenance of the KAUP products: the more than 50 employees in customer service at KAUP are the professional contact for every user.
- Five KAUP service technicians and 15 repair mechanics in the service centre in Aschaffenburg ensure a prompt service.
- KAUP customer service performs about 1.000 on-site operations per year
- About 650.000 spare parts
- KAUP delivers to its customers per year KAUP maintains and repairs about 1.200 devices per year